Shorter Loop vs. Jira: Streamlining Your Product Management Workflow

Sudiptaa Paul Choudhury
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May 8, 2024
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5 min
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With more than two decades of product management and product marketing experience in various industries spanning Software, Hardware, High Tech, Pharma, Telco, B2C and B2B, I have seen the industry evolve with new tools emerging to address the changing needs of product teams. Today, I'll compare Shorter Loop and Jira - two leading tools in the product management and software development space.

Shorter Loop is a rising star in product management. It offers a comprehensive, end-to-end approach to managing the entire product lifecycle. Shorter Loop has been recognized as the "Best AI-Powered Product Management Software" by Entrepreneur.com and has quickly gained popularity, with a user base that includes industry giants like Quantiphi, Publicis Sapient, eBay, Rubrik, and MassMutual along with small medium-sized businesses, such as CoolProfs, Recital Software, TrueTickets, Nuronics, Invisia, Tookitaki, and others.

Jira, on the other hand, has long been the go-to tool for agile software development teams. It is renowned for its robust issue tracking, project management, product development features.

While Jira is a powerful platform, the question remains: how does it compare to Shorter Loop's specialized product management capabilities? Let's explore the key differences between these two tools to help you determine which one best suits your product management needs.

Shorter Loop: The Product Management Specialist

Shorter Loop stands out with its focused approach to product management. It offers a comprehensive suite of features that guide the teams through every stage of the product life cycle.

Shorter Loop - One home for all product work | Capabilities
Shorter Loop - One home for all product work | Capabilities

Continuous Discovery Habits and Validation

Shorter Loop sets itself apart from Jira's development-centric approach by emphasizing a continuous discovery process or continuous discovery framework and validation. Features like unlimited experiments to validate hypotheses, persona development, and value proposition mapping help product teams uncover customer pain points, validate their ideas, and gain a deeper understanding of their target audience.

Persona Mapping |  Customer Segmentation | Continuous Discovery Framework
Persona Mapping |  Customer Segmentation | Continuous Discovery Framework

Value Proposition | Discover | Shorter Loop
Value Proposition | Discover | Shorter Loop

Shorter Loop Continuous Discovery: Validate Your Hypotheses with Experimentation
Validation – Hypotheses | Running Experiments to Gather First-Hand Insight

Define

Impact Maps for Solution Design and Feature Brainstorming

Shorter Loop's Impact Mapping capabilities allow product teams to visualize the connections between business goals, user needs, and potential solutions. This helps teams design effective solutions, and deliverables and define what feature to build next to create the Minimum Viable Product (MVP).

The combined effort makes sure the group agrees on major goals and features driving maximum effect.

Shorter Loop Define | Impact Maps | Create MVP, Right Product Solution for Customer tying to business objective
Impact Map | Define | Shorter Loop

Customer Testimonial:

"...Impact Maps is effective in tracking Business Goal to Product Value Proportion" - Archana K, (>1000 Employees), India

Agile Realistic Roadmap Planning

Shorter Loop's flexible roadmap capabilities let the teams line up product plans with business target. From the action-based, timeline-based, theme-based, and goal-based to value-driven roadmaps, the platform offers various types of roadmaps to communicate product vision effectively. Also, it provides the one view of the roadmap to the product leadership including all teams' product plans. It also manages product plans by sprint, by short medium and long term. You decide the flexibility of the intervals while deciding the product roadmap. Share with other teams, save as pdf/picture and use in your presentation. Creating a roadmap is easy in Shorter Loop as you can easily 'Drag and Drop' features from backlog under a specific business objective of an interval.

Shorter Loop Roadmap - One view of all team's product plan in a single page

Creating Roadmap is Easy in Shorter Loop using Swimlane - each swimlane for each team and just create the plan under that.

Collaboration & Alignment: Teaming Up and Unity

Encouraging teamwork across roles is key for product leaders, and Shorter Loop delivers digital whiteboard, wiki/document management tool. These ensure your squad stays in sync and informed through the making process driving real-time and remote collaboration.

Whiteboard offers rich templates in the libraries to save your time in creatin diagrams from scratch. Browse and add to your current whiteboard. Save finally by adding a frame to your diagram in the library for future use. Plus, the Whiteboard toolbar offers 'Specific features' to use one diagram in multiple whiteboards as you like to save time.

Use Shorter Loop Digital Whiteboard to create diagrams, flow charts, processes, user journeys, visual brainstorming sessions, personas, and literally everything that you would like to draw and express your thoughts with others to better connect, collaborate with the team, stakeholders, customers, partners visually.
Digital Whiteboard | Collaborate | Shorter Loop
Shorter Loop Wiki or Document Hubs | Seamless Document Management
Shorter Loop Documents /Wiki

Build: Managing Product Backlog

Shorter Loop's full product backlog management features offer a unified view of the overall development progress, allowing teams to efficiently prioritize, track, and review progress on key features and epics. It helps you to see your backlogs in three folds: a. Epic b. Feature and c. User Stories along with their estimation score on value it delivers and effort it takes.

You can download and share this with your other teams to communicate on overall progress without being logged in to the tool.

Shorter Loop Agile & Holistic Backlog Management - Epic, Feature and User Story
Shorter Loop Product Backlog

Data-Driven Decisions: Data fuels decisions for product teams

Evaluation of experiments, metrics, and objectives aids in understanding data. This evidence-based and data-driven approach minimizes risks and boosts product's success potential when developing products by creating actionable intelligence

Dashboard

A dashboard clearly shows essential product and business metrics across the product lifecycle stages. Teams continuously measure impact and learn from data to shape informed choices.

Shorter Loop Dashboard - Comprehensive View of Overall Product Health, Performance with Product Metrics and Experiments Status. Plus check on your usage journey of Shorter Loop
Data-Driven Actionable Intelligence in Shorter Loop Dashboard

Feedback Management

Customer Feedback tools let product teams collect, organize, and act on customer insights. This ensures actionable decisions from customer feedback to influence product development.

Shorter Loop Reviews Across Platforms

Shorter Loop has consistently received excellent reviews across various platforms (4.8 out of 10 from 100+ reviews), showcasing its comprehensive capabilities and user-centric approach.

  • G2 Review: "Smooth Realistic Product Development Driving Business Growth - I have been using Shorter Loop for our end-to-end product development needs. The web-based robust saas platform allows me to define our product roadmap, manage our all product development projects (and since it integrates with Jira you can easily check the product development status in Jira and comment or close once its done and update in Shorter Loop’s product backlog if the work item being tracked by my Software developers), and track release dates easily by each work items. With real-time insights from the Idea Manager module of Shorter Loop, I and my team shape product roadmap with customer feedback and stay in sync with market trends and being competitive. The Shorter Loop AI features help us understand our audience, conduct user research, run unlimited experiments and develop personas, enabling us to align our product strategy with their goals and needs.

The collab module has brought our teams closer than ever. We use it for brainstorming sessions, creating process maps, root cause diagrams, user story journey with our UI/UX designer and marketing team, and saving them for future reference. Everyone can contribute (comment, attach file, additional data, doc, image, video) and have a single view, making collaboration seamless and efficient.

From the dashboard to detailed user stories, Shorter Loop empowers me to articulate our product features and plan development with ease. I rely on the platform for defining our value proposition, conducting continuous discovery across all stages of SDLC, and gathering feedback. The AI-powered insights help us build a holistic and realistic product roadmap. Shorter Loop has truly transformed our product development process, driving business growth and success.."

It allows me to manage the entire lifecycle from product management, strategy and innovation in one place. Most all-in-one tools lack in quality, but shorter loop is doing it all really well.

What do you dislike about Shorter Loop?

Nothing right now. Onboarding went well, getting started was easy and adding my team was also good."

Awarded - The Quality Choice Award

Awarded - The Happiest Users Award

Shorter Loop currently scores 88/100 in the Product Management category. This is based on user satisfaction (98/100), and other relevant information on Shorter Loop gathered from around the web.

  • Product Hunt Review: " I have switched to prodeasy (now known as Shorter loop) from aha. The very day I started using Shorter loop, it worked like magic. The support team is very active, and always there to solve your query within an hour." – Sarah Carbonero, Marketing Director
  • SourceForge Review: "Shorter Loop is a powerful platform that has transformed the way our team approaches product management. The user research, persona development, and value proposition mapping tools have been invaluable in helping us truly understand our customers and build products they love."

Pros and Cons of Shorter Loop – The facts are clear

Pros:

  • Complete product management from start to end. A super app for all product work!
  • Prioritizing customer needs through continuous discovery and AI-powered feedback management, and constantly innovating.
  • Flexible, agile and holistic roadmaps allowing teams to develop realistically actionable roadmaps. It empowers not just core product teams but also non-product teams, such as Development, Design, Sales, Marketing and Support etc., to build their roadmaps for a product launch to sync with each other. This allows seamless teamwork and smarter collaboration with smooth alignment and operation.
  • Data insights from User Feedback drive smart decisions, powered by AI.
  • User-friendly design, integrates smoothly.
  • Integrations with Jira, Slack and more.
  • Powerful Shorter Loop AI provides quality inputs to help you develop robust product vision, strategy, customer personas, business model, and impact map in a few seconds saving your time by more than 70% and increasing productivity by 80%
  • Shorter Loop Digital Whiteboards are easy to create all the diagrams necessary for product management from the root cause, data flow diagrams, user journeys, process maps, mind maps, payments flow diagrams, overall product architecture and more with infinite rich templates from the library. Moreover, save your digital whiteboards in the Library for reuse in future.
  • You don’t have to manage your product-related documents in confluence, notion, google docs but manage everything in Shorter Loop Document Hubs
  • Provides seamless migration from other product management tools.

Cons:

The basic free trial has limited features, but can be contacted Shorter Loop team for end-to-end feature access in the free plan.

Jira: Agile development Mastered

Jira is a go-to tool used by teams practicing agile development. Its boards, sprints, and backlogs help plan, track, and manage software projects. Jira allows teams to log, prioritize, and resolve issues – bugs, tasks, requests – streamlining the development process. The tool offers many integrations with other popular tools, enabling seamless workflows throughout the development lifecycle.

Why Shorter Loop is Worth the Price Difference

Although Jira costs $7 per user monthly, Shorter Loop's Startup plan is priced higher at $21 per user monthly, $15 per user per month billed annually. However, the higher cost is justified. Shorter Loop offers comprehensive end-to-end product management capabilities beyond Jira's development-focused features and it's powered by Design Thinking, Agile, AI, and SaaS.

Here're 10 main reasons why Shorter Loop

1. The platform's strong features for ongoing end to end product discovery including vision, persona discovery, value proposition, business model are not present in Jira

2. Shorter Loop provides the Impact Map (helps in creating Minimum Viable Product[MVP]) - which helps product leaders define what to build next tying with the business objective and impact you want to create on your end-user -> Jira doesn't have this.

3. Jira doesn't provide the collaboration suite -> whiteboard and rich library of templates to create anything and everything from user journeys, data flow diagrams, workflow processes, team brainstorming sessions, etc with saving these diagrams for future use in the library

4. Jira doesn't provide planning and roadmapping capability. Shorter Loop provides various types of roadmaps from goal-based, timeline-based, impact-based to value-based, sprint-based, short, mid and long-term roadmaps. Plus, Shorter Loop brings the team to view ONE page of the entire product roadmap - including plans from all product teams - engineering, design, product management, sales, marketing and support, etc.

5. Jira doesn't have the end-to-end product metrics tracking capability in one comprehensive dashboard - However, in Shorter Loop, you create your own metric or you upload your metric via csv or other means.

6. Shorter Loop is integrated with Jira hence you can import workitems  (epic, feature and user story) from Jira projects to Shorter Loop and track their progress, also share comments per work that way bidirectional integration is possible.

7. Jira doesn't have user feedback collection or gathering insights to take real time action to customer centric product development. Shorter Loop has user feedback collection ability from any sources - prospect, customer, partner, external stakeholder and internal teams. Plus with Shorter Loop AI 2.0, it can disseminate feedback to related themes and share actionable intelligence - problem summaries, and probable solutions that help you to save time in manual feedback analysis and take real-time action by converting the potential feedback to epic/feature or user story and manage an agile holistic backlog.

8. Also, Shorter Loop AI 2.0 aids in powerful end-to-end discovery from creating personas, value propositions, business models, GTM strategies, and designing impact maps (MVP) to predicting features, and user stories for an epic or feature.

9. Most importantly, while discovering, Shorter Loop allows unlimited experiments to be carried out for hypotheses validation giving you first-hand insights into what will work and not work and thus prioritize what to build next that your customers will gladly pay for.

10. It coaches the product teams by guiding them on what to do next.

This is why Shorter Loop is more powerful and valuable for product teams.

Plus, Shorter Loop focuses on reducing risk for product-market fit and boosting productivity, potentially saving significant costs and driving revenue gains - justifying its higher pricing versus Jira. Choosing between Shorter Loop and Jira depends on your product management needs and company stage. If you want a dedicated, end-to-end platform to guide your team through the full product lifecycle, Shorter Loop is the clear winner.

On the other hand, if your main agenda is agile software development with a strong weightage on issue tracking and project management, Jira can be a valuable complement to Shorter Loop's product management capabilities.

Conclusion

In the battle between Shorter Loop and Jira, the choice depends on your specific product management needs and your organization's stage. Shorter Loop's comprehensive platform offers a powerful solution for product teams looking to streamline their workflows, make data-driven decisions, and build successful, customer-focused products. Shorter Loop is also integrated with Jira so all your Jira product development tasks can be seamlessly seen in Shorter Loop and any status changes, and comments on those Jira Tickets will reflect in Jira Real time.

Try out Shorter Loop and unlock new opportunities to build successful, customer-centric products.

Frequently Asked Questions:

1. What is discovery definition? Or discovery meaning or the definition for discovery?

Discovery refers to the process of deeply understanding your target customers, their needs, pain points, and the problems you aim to solve for them. It involves conducting user research, building user personas, and defining the value proposition of your product. The discovery phase is crucial in uncovering insights that can guide your product strategy and development.

2. What is Product Discovery or Continuous Discovery Habits or Product Management Discovery?

Product Discovery, or Continuous Discovery Habits, is an approach to product management that emphasizes an ongoing, iterative process of understanding customer needs and validating product ideas. This involves regularly gathering customer feedback, running experiments, and using data to make informed decisions about the product roadmap. The goal is to continuously validate assumptions and adapt the product to meet evolving customer requirements.

3. What are various product discovery questions product managers should ask to build right product strategy and execution?

Some key product discovery questions that product managers should ask include:

  • Who are our target customers and what are their pain points?
  • What value does our product offer, and how does it solve our customers' problems?
  • What features and capabilities are most important to our customers?
  • How do we prioritize the development of new features and functionality?
  • How can we continuously gather feedback and insights from customers?
  • What are the key metrics we should track to measure the success of our product?

4. How does Jira Discovery Happen?

Jira's discovery process is limited compared to dedicated product management platforms. It allows capturing user feedback, managing experiments, and creating roadmaps, but these capabilities are more fragmented across integrations. Jira's strengths lie in software development and project management, while tools like ShorterLoop.com offer more comprehensive discovery features centralized in a single platform designed specifically for the entire product lifecycle.

5. Jira Product Discovery Pricing – shed some lights

Jira, being primarily a project management and issue tracking tool, does not have a dedicated end-to-end "product discovery" module or pricing. Jira's pricing is based on the number of users, starting at $7 per user per month for the Standard plan. While Jira can be used for some aspects of product discovery, it lacks the comprehensive product management capabilities found in tools like ShorterLoop.com, which are specifically designed to support the entire product lifecycle, including discovery, definition, planning, and continuous optimization.

6. What will the Discovery templates consist of?

Effective discovery templates should include the following elements:

  • Product Vision: Should start with solid product vision stating the detailed needs, what it’s business objective and for whom this product is for
  • User personas: Detailed profiles of your target customer segments, including their goals, pain points, and behaviors.
  • Value proposition: A clear statement of the unique value your product offers and how it solves customer problems.
  • Problem statements: Clearly defined problems that your product aims to address, based on customer insights.
  • Hypothesis testing: A structured approach to validating your assumptions about customer needs and the viability of your product ideas.
  • Feedback collection: Processes and templates for gathering continuous feedback from customers and stakeholders.
  • Prioritization frameworks: Methods for prioritizing features and development efforts based on customer impact and business value.
  • Business Model: based on outside-in approach and identifying customer segments first and their value proposition, build the company activities, resources, cost structure and revenue models, partnerships that will have flawless launch of product and long lasting product acceptance in the market.

7. How to do product roadmap in Jira and Shorter Loop or How to create a roadmap in Jira and Shorter Loop? Or How does the product roadmap in Jira happen? How does the product roadmap in Shorter Loop happen?

In Jira, creating a product roadmap typically involves using the Roadmaps feature, which allows you to visualize your planned work and link it to your strategy. However, Jira is not suited for product roadmap capabilities or planning, rather more focused on software development and may lack the flexibility and strategic alignment features found in dedicated product management tools like Shorter Loop.

Shorter Loop, on the other hand, offers a more comprehensive and customizable approach to product roadmapping. It provides a variety of roadmap views (theme-based, timeline, value-driven, etc.) to help you align your product strategy with business goals and communicate your vision effectively. Shorter Loop also integrates seamlessly with Jira, allowing teams to leverage the strengths of both platforms.

8. What is Customer discovery?

Customer discovery is the process of deeply understanding your target customers, their needs, pain points, and the problems they are trying to solve. This involves conducting user research, such as interviews, surveys, and observational studies, to gather insights that can inform your product strategy and development.

The key goals of customer discovery are to:

  • Identify your target customer segments and their characteristics
  • Understand the problems your customers are trying to solve
  • Uncover your customers' needs, pain points, and desired outcomes
  • Validate your product's value proposition and its fit with customer requirements
  • Gather feedback to iterate and improve your product offerings

By focusing on customer discovery, product teams can develop a deeper empathy for their users and build products that truly resonate with their target market.

9. What is the process from Discovery to Build?

The journey from discovery to build typically involves the following steps:

  1. Discovery: Conduct user research, build personas, define the value proposition, and validate product ideas.
  2. Definition: Outline the problem space, identify key user flows, and map out the required product deliverables and features.
  3. Planning: Create a product roadmap, prioritize features, and align the development team on the product strategy.
  4. Collaboration: Facilitate cross-functional collaboration, enable real-time communication, and ensure everyone is on the same page.
  5. Build: Manage the product backlog, track development progress, and ensure the team is working on the right features.
  6. Measure and Learn: Continuously gather customer feedback, monitor key metrics, and use data to inform future product decisions.

By following this iterative process, product teams can build a deep understanding of their customers, validate their ideas, and develop products that truly meet market needs.